Order Cancellation Policy

Last Updated: October 8, 2026

At Tavirty, we understand that customers may occasionally need to cancel an order after placing it.

This Order Cancellation Policy explains the conditions and procedures for requesting an order cancellation through our website, https://tavirty.com/ (the "Website").

The Website is operated by BLOOM GOODS INC.

1. How to Request an Order Cancellation

If you wish to cancel an order, please contact our customer service team as soon as possible.

Email: service@tavirty.com

When submitting a cancellation request, please include:

• Your order number

• Your full name

• The email address used to place the order

• A brief explanation of your cancellation request

We will review your request and make reasonable efforts to assist you.

Please note that submitting a cancellation request does not automatically guarantee that an order can be canceled.

2. Cancellation Before Shipment

If your order has not yet been processed or shipped, we will make reasonable efforts to cancel it upon receiving your request.

However, because orders may enter the fulfillment process shortly after payment confirmation, cancellation cannot always be guaranteed once order processing or preparation has begun.

If your cancellation request is approved and payment has already been collected, we will issue a refund to the original payment method unless otherwise required by applicable law.

3. Cancellation After Shipment

Once an order has been shipped, it generally cannot be canceled through our standard order cancellation process.

If your order has already shipped, you may request a return after receiving the merchandise, subject to the eligibility requirements and procedures described in our Return & Refund Policy.

Please contact our customer service team before returning any merchandise.

Return Inquiries: service@tavirty.com

Our team will provide the applicable return instructions and designated return address when appropriate.

4. Out-of-Stock or Unavailable Items

Although we strive to maintain accurate product availability information, an item may occasionally become unavailable after an order has been placed.

If this occurs, we may:

• Contact you to explain the availability issue

• Offer an available alternative, subject to your agreement

• Cancel the affected item or order

• Issue a refund for any unavailable item that cannot be fulfilled

If an item cannot be supplied and no acceptable alternative is agreed upon, any payment collected for the unavailable item will be refunded in accordance with applicable law.

5. Shipping Delays

We aim to process and ship orders within the timeframes communicated on our Website or during checkout.

However, shipping delays may occasionally occur due to inventory availability, order processing issues, carrier disruptions, or other circumstances.

If we are unable to ship your order within the promised timeframe, we will notify you and provide the options required under applicable law.

In accordance with applicable U.S. Federal Trade Commission (FTC) rules, if we cannot ship an order within the promised timeframe, or within 30 days where no shipping timeframe was specified and no exception applies, we will seek your consent to the delay or provide a prompt refund as required by law.

If you do not consent to an applicable shipping delay, your order will be canceled and any payment collected for the unshipped merchandise will be refunded in accordance with applicable law.

6. Refunds for Canceled Orders

If an order cancellation is approved, any applicable refund will generally be issued to the original payment method used for the purchase.

The time required for the refunded amount to appear in your account may vary depending on your bank, card issuer, or payment service provider.

Refunds will be processed within the timeframes required by applicable law.

For additional information regarding refunds and returns, please review our Return & Refund Policy.

7. Order Cancellation by Tavirty

We reserve the right to cancel an order when reasonably necessary, including situations involving:

• Product unavailability

• Payment authorization failure

• Suspected fraudulent or unauthorized transactions

• Material pricing or product information errors

• Inability to fulfill an order due to operational or shipping restrictions

If we cancel an order after payment has been collected, we will issue any refund due in accordance with applicable law.

8. Contact Information

If you have questions about an order cancellation, shipping delay, or refund, please contact us.

Store Name: Tavirty

Website: https://tavirty.com/

Customer Service Email: service@tavirty.com

Legal Business Name: BLOOM GOODS INC

Employer Identification Number (EIN): 42-4731769

Business Address:

1531 E BRADFORD PKWY STE 200
SPRINGFIELD, MO 65804
United States

Our customer service team aims to respond to inquiries within 1–3 business days.